Aircraft Upgrades Drive a Novel Phase of Competition in Indian Aviation
Many videos of the poor condition of Air India’s business-class cabins went viral on social media, prompting harsh criticism as unbecoming of a national carrier and prompting a rehaul of its ageing aircraft. In-flight experience is finally taking centre stage for India ’ s carrier. IndiGo has brought in India ’ s first A321XLR. Air India took delivery of 787-9, both with restored cabins, innovative seats, and a long ‑ haul product reset. Air India ’ s and Singapore Airlines' partnership deepens as the two align their products, routes, and schedules, moving toward making a united long ‑ haul network with more and more benefits. A new Saudia codeshare additionally widens Air India ’ s international reach. Indian aviation is shedding its legacy of old cabins, which are important to the passenger experience and the airline business.
